I.T. Managed Services
"Get Everything You Need, and More, Under One Roof!
Business downtime can disrupt productivity, customer service, and daily operations. Waves Innovation & Technology Company LTD (Waves IT) provides proactive managed IT services that help businesses maintain secure, reliable, and efficient technology environments. Through continuous monitoring, preventative maintenance, technical support, and strategic technology management, we help organizations reduce disruptions and keep their systems running smoothly.
All-Inclusive MSP Solution
In today's tech-driven world, businesses rely heavily on complex IT services and technologies. But with this complexity comes the challenge of supporting them effectively. The old break-fix IT support model simply doesn't cut it anymore. IT problems can lead to costly business downtime. That's why we offer a proactive and preventative support model.
Your New IT Department
Consider us your new IT department. We provide top-notch managed IT services tailored to small businesses. Our solutions include 24/7 monitoring, proactive management, and an unlimited helpdesk staffed by a friendly local team. All of this comes at an affordable fixed monthly fee. No surprises, no wasted time.
Simplified, All-Inclusive Pricing
Waves IT uses professional remote monitoring and management tools to help identify technical issues, maintain devices, and improve system reliability. Our managed service agreements are tailored to each organization's infrastructure, operational requirements, and support needs.
Basic
Managed Protection
From BSD$138.00 /year
Per managed user or device, depending on configuration
Endpoint security
Device monitoring
Automated health alerts
Intermediate
Proactive Maintenance
From BSD$194.00 /year
Per managed user or device, depending on configuration
Everything in Basic
Patch management
Preventive maintenance
Extended
Infrastructure Oversigh
Custom Quote
Based on infrastructure
Everything in Intermediate
Network monitoring
Infrastructure reporting
Flexible Plans. Customized Agreements.
Our managed service plans provide a starting point for protecting, monitoring, and maintaining your business technology. Pricing and service coverage are tailored to each organization's requirements.
Advertised starting rates are annual and may apply per user or per managed device, depending on configuration. Remote and onsite technical support, after-hours assistance, and guaranteed response times are separately quoted additions.
Final pricing, billing units, service coverage, and commitments are defined in your customized managed services agreement. Prices exclude VAT where applicable.
Flexible Managed IT Services Built Around Your Business
Our managed service plans provide a starting point for protecting, monitoring, and maintaining your business technology. Every organization has different infrastructure, operational requirements, and support expectations, so we tailor our managed service agreements to fit your needs.
Support & Service Agreements
Remote technical support, onsite service, after-hours assistance, and guaranteed response times are separately quoted options and are not included in the advertised base plan pricing.
The specific services, coverage, response commitments, and associated costs are defined in your customized managed services agreement.
Your Trusted Technology Partner
We are dedicated to keeping our esteemed clients well-informed through regular reports that not only highlight existing issues but also provide updates on the services we offer. These reports offer valuable insights, empowering you to make informed decisions and plan your budget effectively.
Our commitment to transparency means that all of this comes at a fixed monthly cost, determined in advance and with clear, straightforward pricing. Your managed IT service is outlined in an agreement that uses plain language, minimizing legal and technical jargon. We want you to have a clear understanding of the services you're receiving.
Partner with Waves IT for dependable managed technology services, proactive support, and practical solutions designed around your business.